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Support

I'm struggling financially

If you're experiencing financial difficulty, please tell us. We'll pause any further collection activity on your account while we work with you to find a solution.

You don't need to give us details about your situation right now — just let us know and we'll stop the chase and get in touch to help.

Free, independent advice

StepChange (0800 138 1111) and National Debtline (0808 808 4000) offer free, confidential debt advice.